PureNude FAQ

Is your bouillon gluten-free?

Our bouillons do not contain gluten ingredients. However, they are made in a facility where gluten may be present. If you have a severe gluten allergy, please review ingredients or contact us for clarity.


Are your vegan meats soy-based?

No.
Our handcrafted vegan meats are made using the washed-flour method (seitan) and are 100% soy-free.
They’re seasoned with our PureNude bouillon blends to create rich, realistic flavor — all without soy, tofu, or textured vegetable protein.


What are your shipping & delivery options?

We ship nationwide using standard ground and priority shipping.
Free shipping on qualifying wholesale orders (4+ Cases) 
• Fast fulfillment within 2–3 business days
• Local delivery/pickup may be available in Orlando depending on order size

Shipping times are typically 2–5 business days.


Do you accept returns or exchanges?

Due to the nature of food products, we can’t accept returns once an item has been opened.
If your order arrives damaged, incorrect, or has an issue, contact us within 48 hours — we’ll make it right. Your satisfaction is important to us.


Do you offer wholesale?

Yes. We offer wholesale for:
• Retail stores
• Restaurants
• Delis
• Markets
• Distributors

Wholesale benefits include mixed SKUs, competitive pricing, and free freight minimums.
To apply, visit the Wholesale Page or email Sales@PureNudeLLC.com.


What is the shelf life?

Bouillons: 12–18 months when kept sealed in a cool, dry place
Vegan meats: Best frozen and used within 3–6 months
Check individual product labels for exact dates.


How should I store your products?

Bouillons: Store sealed at room temperature, away from moisture
Vegan meats: Keep frozen until use; thaw in the refrigerator
Prepared meals: Follow storage instructions provided on purchase


Where can I find nutrition information?

Each product includes a full nutrition label on its packaging as well as on the product description. 
If you need digital labels or extended nutritional breakdowns, email us and we’ll send them.


What allergens should I be aware of?

PureNude products may contain:
• Wheat (in vegan meats)
• Coconut (in select items)

All products are soy-free, effective 11.20.25

Bouillons are wheat-free but produced in a facility that may handle wheat.